Frequently Asked Questions

Everything you need to know about shopping with Touche Prive International.

Which countries do you ship to?

Touche Prive International offers worldwide shipping. We partner with premium logistics providers to ensure your fashion pieces reach you safely, no matter where you are located.

How can I track my order?

Once your order is dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to the courier's website to monitor your delivery in real-time.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund.

How do I choose the right size?

Each product page features a detailed size guide. We recommend checking your measurements against our chart, as international sizing can vary between different collections.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as secure digital payment options like PayPal and Apple Pay.

Are your products ethically manufactured?

Yes, Touche Prive is committed to sustainable and ethical production. We work closely with our manufacturers to ensure fair labor practices and high-quality craftsmanship in every garment.